No-returns policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

No returns, exchanges, or refunds

Since all of our products are hand-made and customized, we do not accept returns or exchanges, meaning that we do not refund for shipped items. We make sure that each product is of premium quality, which means that there should not be a need to return or exchange an item. Please get in touch if you have questions or concerns about your specific item.